Questions and answers

Often, yes. That is an all-keys-lost job, and we handle it on site for many vehicles. See our lost car keys page for how it works.

Usually not. The equipment comes to the car. If your specific vehicle needs something we cannot do on site, we will tell you on the call.

Remote and smart keys need programming as well as cutting. We confirm what your vehicle uses when you call.

For many vehicles, yes. We decode the lock to get the key cuts, cut a new blade, and program the chip or smart key to the car.

On many vehicles the programming step can erase keys the car no longer has. Ask when you call if you think the key was stolen.

Yes, if a service vehicle can reach the lot. Give us the trailhead name and which lot when you call.

Sometimes. It has to be the right part for your vehicle and not previously programmed to another car. Send us the part number first.

Yes, if you have any. On many cars, programming a new key can drop keys that are not present.

For most fobs, the remote lock and unlock functions are programmed at the same visit. We confirm what applies to your car.

Yes. With a working key in hand there is less work to do, which is why we recommend getting a spare early.

Yes, as long as we can park next to the car and you can be there with the original key.

If your key has a chip or remote, yes. A blade-only copy would open the door but not start most modern cars.

We use professional entry tools made for this job, and work carefully around seals, glass and wiring.

Then we open the car and make a new key on the same visit when the vehicle allows it.

Yes. We take calls 24 hours a day, seven days a week.

Yes, Tesla lockouts are something we handle. For Tesla we only open the car; we do not make or program Tesla keys or key cards.

It is easy to push the piece further in or jam the pins. If tweezers do not grip it on the first try, stop and call.

In many cases, yes. We can cut from the broken halves or decode the lock, then program the key if your car needs it.

We also repair and replace ignitions. We tell you what we find and what your options are before doing anything further.

Common causes are a worn key, worn wafers inside the cylinder, or steering lock pressure. Try turning the wheel gently while turning the key. If that does not work, stop forcing it and call.

In many cases, yes. The work is done at the car. We tell you on the call if your vehicle is an exception.

A new cylinder can often be set up to match your existing key. If not, we cut a key to match the new ignition and program it if needed.